01-04-2011 06:28 AM
I am trying to log a case and get “The webpage cannot be found - HTTP 400” error instead, this is when on Step 2 and then selecting “Yes - continue to create this case” and then selecting continue. Anyone else seeing this or know if it can be fixed? Got the same error using a different PC (IE 7).
Solved! Go to Solution.
01-04-2011 07:28 AM
I just logged into the site , and everything seems to be working fine.
Is this the URL that you are using?
https://mysupport.symantec.com/
01-04-2011 07:28 AM
I just logged into the site , and everything seems to be working fine.
Is this the URL that you are using?
https://mysupport.symantec.com/
01-04-2011 08:02 AM
Thanks, yes it's going through that link, I shortened the "Brief description of problem" bit and then that got a step further, though giving an invalid product/version error but I changed the version to an ealier version and that's now gone through with the case logged.