02-03-2011 09:15 AM
Does Symantec already acquired Gurdian Edge?
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02-03-2011 02:19 PM
If you are not an existing GuardianEdge customer and wish to purchase software, please call Symantec at 800-721-3934, and press Option 4.
If you are an existing GuardianEdge customer and know your party's extension, press 1. If you wish to purchase additional licenses, press 2. If you need technical support, press 4.
Reference: http://www.guardianedge.com/company/contact-us.php
You can view more information on their website: http://www.guardianedge.com/
02-03-2011 09:24 AM
That acquisition happened in June of last year.
http://www.symantec.com/about/news/release/article.jsp?prid=20100607_01
02-03-2011 01:18 PM
Thanks for the quick response. Does it mean that Symantec will now support Guardian Edge customer? whom to contact if you need support?
02-03-2011 01:25 PM
Symantec does support Guardian Edge customers.
These numbers are for PGP customers, but I believe they are good for GE as well.
Let me know if you have any issues.
Best,
Thomas
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In the U.S., Canada and U.S. Virgin Islands: 888-252-4804
In France: 0800-901756
In the United Kingdom: 08-082345038
In Germany: 0800-6644401
All Other Locations: +1 801 790 0059 or +49 69 8383 1088
Please Note: Toll Free numbers may not be accessible in some countries, depending on your telecom provider.
When you call you'll be prompted for your Account ID, which is xxxx. The system will also prompt you for information about whether you are calling regarding a current or new Support Incident. You'll then be routed to your Assigned Engineer, or, if he or she is unavailable, to the next available Support Engineer.
02-03-2011 02:19 PM
If you are not an existing GuardianEdge customer and wish to purchase software, please call Symantec at 800-721-3934, and press Option 4.
If you are an existing GuardianEdge customer and know your party's extension, press 1. If you wish to purchase additional licenses, press 2. If you need technical support, press 4.
Reference: http://www.guardianedge.com/company/contact-us.php
You can view more information on their website: http://www.guardianedge.com/