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How do you change the contact email address of Connect?

deepak_vasudeva
Level 6

Is there a way we can change the contact address of Connect? The email textbox is grayed out.

1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Changing your email address needs to be done through SymAccount.

There's a link on your user profile page and detailed instructions in the Connect FAQ:
http://www.symantec.com/connect/faq

View solution in original post

5 REPLIES 5

AmolB
Moderator
Moderator
Employee Accredited Certified

Send a private message to Connect Admin to change your email address.

Kevin M.

ADMIN
 

Swathi Turlapaty

ADMIN
 
Thomas K
ADMIN
ACCREDITED
 
 

 

Anonymous
Not applicable

Changing your email address needs to be done through SymAccount.

There's a link on your user profile page and detailed instructions in the Connect FAQ:
http://www.symantec.com/connect/faq

V4
Level 6
Partner Accredited

Log in to Connect

Navigate to Account, My Profile, Click on SymAccount Link

This would ask you to provide your current credentials. And select MySymantec as Target

Once logged in. Click on MySymAccount

This would Unlock way to change your Connect email ID

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Not sure why speedfreak's post was marked down, but he is 100% correct. Simply click on the SymAccount link under Profile -> Edit Account.

To change your password, update your e-mail address or company name, please visit your SymAccount page.

 

I have personally done this a couple of months ago....

V4
Level 6
Partner Accredited

Thanx marianne for kind assistance

 

not sure whether OP is notified about update in his post