Hi,
To reset your username or password at Symantec's Integral7 Credential Manager, please click on the account recovery link below or copy and paste the address onto your web browser's address window. When the page opens, enter the authentication code. Once you have authenticated, you can reset your username and/or password.
Account recovery link:
https://i7lp.integral7.com/durango/aa?aakey=Fsq0RJvPvIpR7lm3Dcfz
Authentication Code:**********
May this will resolve your problem.