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Issues with MySupport

USBCSupport
Level 3

I received this error when trying to log a support case through MySupport.

MySupport Application Error

The MySupport application has encountered a program error. You can either try again or contact Symantec Technical Services

Thank you for your patience.

2 REPLIES 2

Thomas_K
Level 6

If you don't want to contact Technical Support Team by phone, you may send an email to support_solutions@symantec.com directly. They should be able to resolve "My Support" issues for you.

If you need technical support ASAP, you can call in to open a case. Please visit the following link for all support phone numbers -

http://www.symantec.com/business/support/techsupp_contact_phone.jsp

Srikanth_Subra
Level 4

It may be the system error..if u tried after some time it will be worked..