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My Symantec Portal

Hi!

I can't open my Manage Case page on My Symantec Portal. I already updated my browser.

 

180px_Capture_2.PNG

 

Thanks!

1 Solution

Accepted Solutions
Accepted Solution!

can you provide IE version

can you provide IE version ?

try to different browser or you can direct call to support

 

Regional Support Telephone Numbers:

 

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

View solution in original post

3 Replies
Accepted Solution!

can you provide IE version

can you provide IE version ?

try to different browser or you can direct call to support

 

Regional Support Telephone Numbers:

 

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

View solution in original post

I'm using chrome, latest

I'm using chrome, latest version.

I tried it on IE and this was shown.

 

180px_Capture1.PNG

I suggest you can call

I suggest you can call symantec support may be some issue in case loggin

same thread raised

https://www-secure.symantec.com/connect/forums/create-case-page-not-opning