05-05-2015 07:43 PM
Hi!
I can't open my Manage Case page on My Symantec Portal. I already updated my browser.
Thanks!
Solved! Go to Solution.
05-05-2015 07:54 PM
can you provide IE version ?
try to different browser or you can direct call to support
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
05-05-2015 07:54 PM
can you provide IE version ?
try to different browser or you can direct call to support
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
05-05-2015 08:19 PM
I'm using chrome, latest version.
I tried it on IE and this was shown.
05-05-2015 08:40 PM
I suggest you can call symantec support may be some issue in case loggin
same thread raised
https://www-secure.symantec.com/connect/forums/create-case-page-not-opning