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My product is wrongfully labeled as a threat by Norton.

Hi,

My product is wrongfully labeled as a threat by Norton and a .dll file is deleted by Norton and thus the product does not function correct. It is the 'File Insight service that warns about this. See image below.

I would like to know how my company can become 'whitelisted' or any other way for us to avoid this scenario?

Appologize if this was posted in the wrong forum... 

2 Replies

Please post in the Norton

Please post in the Norton Community for Norton product issues. This forum is for Enterprise product support.

 

http://community.norton.com/norton/

 

Cheers,

Thomas

Thanx - I just couldn't find

Thanx - I just couldn't find it fast enough...