04-26-2011 09:23 AM
Hi,
My product is wrongfully labeled as a threat by Norton and a .dll file is deleted by Norton and thus the product does not function correct. It is the 'File Insight service that warns about this. See image below.
I would like to know how my company can become 'whitelisted' or any other way for us to avoid this scenario?
Appologize if this was posted in the wrong forum...
04-26-2011 09:27 AM
Please post in the Norton Community for Norton product issues. This forum is for Enterprise product support.
http://community.norton.com/norton/
Cheers,
Thomas
04-26-2011 12:14 PM
Thanx - I just couldn't find it fast enough...