MySymantec Oddities After Merge

[Clint]

I was told Symantec merged the MySymantec Customer and Technical Support webpages.  However, I filled in my fax number and the system always ends up putting it in the Mobile field when updating my Contact Info.  Also, my Account Info has a generic name where I see about 5000 miscellaneous contacts on MySymantec.  Am I the only one seeing these oddities in the MySymantec Manage/Create Case pages?

[Clint · Accepted solution]

FINALLY got this resolved where tech support found that my SymAccount wasn't linked to my Company Name so a generic Customer Account Name is used instead.  I was told a few customers were affected after Symantec merged the Customer and Technical Support pages.