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MySymantec Portal is Buggy

I am the PGP Desktop corporate user. I have created a ticket in MySymantec portal about the problem.

But after I created the ticket, I can't go to "Customer Support" -> "Manage Case" to see my existing ticket, it keeps showing me the page in attached screenshot.

I am sure the ticket has been created because I received a Symantec email about the ticket generated

1 Reply

If there is a ticket status

If there is a ticket status page does it recognize the ticket mentioned in your email?