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Netbackup could not initiate a trust relationship with host

Hello,

I have a problem whe i try to log on into the admin GUI,

I used to run the command /usr/openv/netbackup/bin/jnbSA $ from the masterserver exporting the display using Xming and the java application started witout problem, however today when I try to login, I can't do it.

The applications shows this message: "NetBackup could not initiate a trust relationship with host hostname. Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity".

When i see the log of the applications it shows the following messages:

DISPLAY environment variable is set to: localhost:11.0
Console was started on:
        Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux

Command line options were:
        /usr/openv/netbackup/bin/jnbSA $

Starting administration console version 7.6.1.

LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

java version "1.7.0_55"
Java(TM) SE Runtime Environment (build 1.7.0_55-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)

ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest, debugLevel:262144
BpjavaLoginModule:connectServer:[root][srvbackup][0]
From Logon, Connecting to vnetd service over PBX port = 1556, authService is true
Acknowledgement from PBX1
Mutual Auth : true
vrts.vss.sdk.at.exception.VRTSAtException:
        at vrts.vss.sdk.at.lib.core.Authenticator.atSecConnConnectEx(Native Method)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2733)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2708)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:337)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1236)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
Acknowledgement from PBX1
Mutual Auth : false
Connecting to NBATD at [ srvbackup!1556!nbatd ] for establishing trust.
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
-------- secureConnect() --------
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
CertificateAuthenticationException encountered, NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)

 

i{ve checked the services and the port 1556 is opend under the service  /opt/VRTSpbx/bin/pbx_exchange as you can see:

[root@srvbackup bin]# netstat -tulpn | grep 1556
tcp        0      0 0.0.0.0:1556            0.0.0.0:*               LISTEN      2639/pbx_exchange
tcp6       0      0 :::1556                 :::*                    LISTEN      2639/pbx_exchange
 

 

this is the bpps -x output:

[root@srvbackup bin]# /usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root     10505     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root     10508     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root     10528     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbdisco
root     10634     1  2 10:03 ?        00:00:29 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root     10715     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root     10760     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbaudit
root     10897     1  0 10:03 ?        00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
root     10902     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbemm
root     10926     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrb
root     10980     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bprd
root     10997     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root     11000     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11008     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbjm
root     11015 11000  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpjobd
root     11047     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbpem
root     11106 11047  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root     11115     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbstserv
root     11173     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrmms
root     11308     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root     11344     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbim
root     11452     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbars
root     11594     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
root     11598     1  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root     11636     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsvcmon
root     11697 11000  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11712 11008  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root     12337 12296  0 10:07 pts/2    00:00:04 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=760000 -Dvrts.nbe.BUILDNO=20141027 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms1024M -Xmx2048M vrts.nbe.AdminConsole


MM Processes
------------
root     10966     1  0 10:03 pts/2    00:00:00 /usr/openv/volmgr/bin/ltid
root     10972     1  0 10:03 pts/2    00:00:00 vmd
root     11733 10966  0 10:04 pts/2    00:00:00 tldd
root     11749 10966  0 10:04 pts/2    00:00:00 avrd
root     11752     1  0 10:04 pts/2    00:00:00 tldcd


Shared Symantec Processes
-------------------------
root      2639     1  0  2015 ?        00:05:42 /opt/VRTSpbx/bin/pbx_exchange
 

and the /etc/hosts has already an entry for the hostname.

Thanks a lot for your help!!

 


 

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Re: Netbackup could not initiate a trust relationship with host

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Re: Netbackup could not initiate a trust relationship with host