Hi Kahamom,
This page may be helpful. "I want to re-download my Norton product" -
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN&selected_nav=1&pvid=
If you have a Norton 2005 product or its previous version purchased more than a year ago, you will not be able to re-download the product. If you have a Norton 2006 product or its later version, please follow the steps to re-download the product.