Hi, I'm new to this website, and I'm not sure where this topic should go; in fact, I find navigation on Symantec Connect to be the worst, and least obvious that I have ever encountered. Plus it wouldn't let me change my password; what is "field {0} required"? Actually, as long as I'm PO'd: when I find a new virus, that NIS doesn't detect, it won't let me submit it to Symantec via the quarantine. I usually end up sending it to McAffee in a zip, because they actually accept and answer emails.
Okay, my problem: I downloaded a 700mb .AVI video file that did not have a file extension on it.
I found that the file was locked, and could not be found or accessed by the system (WinXP-SP3).
It could not be deleted or renamed either. File-unlocker couldn't access it either. So, I renamed the folder it was in, and made a new folder of its previous name, and moved my stuff to the new folder.
At some point, I found the file in NIS 2005's quarantine. It had been flagged as a virus. I restored it, remembering after the fact that I had created a new folder. So, I got the lost .avi file back in the new folder, but the old locked file is still tying up space in the old folder.
How can I get rid of it short of reformatting my entire hard drive?
Thanks,
Fraydo
