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Norton Auto-Proctect problems

Not applicable

Recently, my computer was attacked with an oods.exe malware that Norton did NOT detect. I was able to manually remove it, but that's not my problem.

My problem is that Norton Protection Center's Auto-Protect feature is deleting ALL of the executable files on my desktop. It's driving me crazy! I keep several tools on my desktop in a subfolder called "toolz" such as winscp, notepad++, and pstools. I know that they are all legitimate tools, and I don't know why Norton is detecting them as viruses. It's being recorded in the history as "Trojan.Dropper". How do I stop this?! Is my computer still infected or something? I want to know what's going on! Every time I try to manually restore from the quarantine, it just automatically puts it back in. It's very, very annoying. I have other things to deal with right now, so I don't have the time to deal with this. How can I fix this?

Disabling auto-protect is not an option.

The funny thing is, I created a blank executable file called "dmsetup.exe", which I KNOW is the name of a popular virus, but it hasn't deleted that. What can I do?!


Also, sorry if I posted this in the wrong section. I have no idea how these forums work.


Level 6
Norton questions should be posted in the Norton Community at This forum is designed for users of Symantec's business solutions.


Level 3
Hi did you run any free online scanners.  One you can run is from Trend Micro called House call, link is below.  See if that cleans up the mess.
Good luck.