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Norton Safe Web Lite Toolbar

Nikayla
Level 2

New realease Firefox 4, incompatible version NSWL Toolbar

1 ACCEPTED SOLUTION

Accepted Solutions

Thomas_K
Level 6

Update: Safe Web Lite is not supported on Firefox 4.0 at this time. Look for support to be added later this year.

View solution in original post

6 REPLIES 6

Thomas_K
Level 6

You will need to post this in the Norton Community, this forum is for Enterprise product support.

 

http://bit.ly/NortonUserCommunity

 

Thanks,

Thomas

Nikayla
Level 2

Thanks..

I will try to post it,

I found one post but it talk about IE 8&9 that same problem, incompability on 64 bit IE.

No solve found and just to need new improve on it, so user can safe more money to protect their home pc.

Regards.

Thomas_K
Level 6

What exactly is happening when using SWL with Firefox 4? I will push this up to the Product manager for a look.

 

Thomas

Nikayla
Level 2

Before I have download update for Firefox 4.0.1, SWL 1.2 still can show it work on Firefox 3.9

It disabled by FIrefox 4.0.1 because incompability and I dont know what must we do to make it work again.

Can someone will try to fix it....

Ty.

Thomas_K
Level 6

Hi Nikayla, take a look at this statement, it does not mention Safe Web Lite, but may help answer some questions.

Norton product compatibility with Firefox Updates - http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

I left a message with the product PM regarding Safe Web Lite and FF 4.0. I hope to have an answer back after the holiday.

 

Best,

Thomas

Thomas_K
Level 6

Update: Safe Web Lite is not supported on Firefox 4.0 at this time. Look for support to be added later this year.