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Oop's

picklepuss
Not applicable
After wiping-out my primary hard drive (C:), and then restoring it, how do I get the new copy of Norton Save & Restore 2.0 to reconize that I have made previous backups on an external drive.  Now, I would like to restore things like my address book, favorites, e-mail's, ect?  NS&R keeps prompting me to create a new backup of my disk's.
Thanks.
1 REPLY 1

Thomas_K
Level 6
This Symantec KB may be helpful.

Restoring files and folders by using file and folder backup data in Norton Save & Restore 2.0

http://service1.symantec.com/support/powerquest.nsf/docid/2007022108485862?OpenDocument&lg=en&ct=us&seg=hho&src=hot&pvid=nsr_2&selected_nav=5

If that fails to help with your issue, then you should visit the Norton Community for assistance with Norton Save & Restore 2.0.
http://community.norton.com/t5/forums/searchpage/tab/message?q=save+and+restore#message-list

Best,
Thomas