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Please Help!

carclin69
Not applicable
Yesterday I had been visited a site where I received a  program that I did not acepted. For any reason is in my computer now, and  dont let me in anywhere. It has been in coming every ten seconds or less. No matter that I have Norton Anti virus, this site has been insisting in enter in my computer. The site has been pop-up, and I dont know what I have to do to erase. Do you know if exist, or how can I block permantely this site . My norton only has been saying that I dont have any virus, but I can not control the pop up
6 REPLIES 6

LeslieMiller
Level 6
You'll want to ask your question in the Norton community: http://community.norton.com.

This site is primarily for users of Symantec's business software.

Ajit_Jha
Level 6
Partner Accredited
Which browser services u r using. If it is IE just restore the Advance settings

Frank019
Level 4
Have you try to add the site to the restricted site, in the security tab of the internet options.

marvs_022
Level 3
try to scan with hijackthis

download it, the link is below.

http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=mncol

after download, install it then run the application.


hope it helps


regards,

marvin

sbertram
Level 3
Hi did you run any free online scanners.  One you can run is from Trend Micro called House call, link is below.  See if that cleans up the mess.
Good luck.
http://housecall.trendmicro.com/

computerstar
Level 2
It may be an application that was installed and expired.
Different ways to stop it.

1. msconfig-startup-uncheck it.
2. Remove it through control panel.
3. Run a virus scan


Tech from
http://www.computerstar.ca/