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Problem with case creation

Alex_Zn
Level 6
Partner Accredited

When i try to submit case through WEB, i get "page not fount", have tried from different workstations and with different browsers (IE,FF).

1 ACCEPTED SOLUTION

Accepted Solutions

Alex_Zn
Level 6
Partner Accredited

The problem was in text of case. When i clear up all information and leave only one sentence, case was submited.

View solution in original post

2 REPLIES 2

Ashish-Sharma
Level 6
Accredited

HI,

You may Contact to

 How to create a new case in MySupport

 

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
 

 

Alex_Zn
Level 6
Partner Accredited

The problem was in text of case. When i clear up all information and leave only one sentence, case was submited.