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Removal Tool for older version of Symantec AV?

snorth
Not applicable
I am very much a newbie to Symantec.  I may not even be posting on the correct forum, so please forgive me if I should have posted elsewhere.  I am trying to find out if there is a removal tool of some sort to remove Symantec Anti-Virus (v 10.1.5) for clients?  The clients are XP SP3.  If anyone can help I'd be most appreciative.

Sheryl
1 ACCEPTED SOLUTION

Accepted Solutions

Thomas_K
Level 6

The tool that you are looking for is called the CleanWipe tool. You will need to contact support and open a case to get this tool. Make sure to put in the case abstract  "requesting CleanWipe tool".

Online -http://www.symantec.com/connect/security/forums/endpoint-protection-antivirus
Phone - http://www.symantec.com/business/support/contact_techsupp_static.jsp


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5 REPLIES 5

Thomas_K
Level 6

The tool that you are looking for is called the CleanWipe tool. You will need to contact support and open a case to get this tool. Make sure to put in the case abstract  "requesting CleanWipe tool".

Online -http://www.symantec.com/connect/security/forums/endpoint-protection-antivirus
Phone - http://www.symantec.com/business/support/contact_techsupp_static.jsp


nhej-
Level 5
Employee
You may call Technical Support directly at 1-800-634-4747 option 1 and have the Clean Wipe Tool.

securityguard
Not applicable
I think for Syamntec Anti-Virus version 10 you can use Nonav

riva11
Level 6
Read Universal Antivirus Uninstaller article, hope it help your request.

riva11
Level 6
Did you tried something helpful ?