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Symantec Technical Assistanse Partner Program

nia
Level 5
Partner Accredited
Hi,

Does anyone know where I can find more information about the TAPP program?
We (my company) are going to be in TAPP and  we have some questions regarding the procedures...
I need information like "Where we can validate that a customer has a valid Support", or "Is the license key that the customer provided, valid?" or, "Customer claims that has 2x agent for exchange. How can we validate this?"

Can anyone help? 
2 REPLIES 2

MichelZ
Level 6
Partner Accredited Certified
Hi

On Partnernet, there is an e-mail address and more information on TAPP:
https://partnernet.symantec.com/Partnercontent/Program/TAPP-Program.jsp

Cheers

cloudficient - EV Migration, creators of EVComplete.

Ajit_Jha
Level 6
Partner Accredited
PArtnernet is ur place