12-25-2010 08:23 AM
I have been trying to unistall end point protection from my laptop, almost at the end of removing, just frezes and can't complete uninstall process; need to install Norton 360.
Does anybody have any tip how to avoid this problem?. please advice
12-25-2010 03:22 PM
If the regular uninstallation fails, please try:
- Run Repair from Control panel - Add/remove programs and then try to uninstall it again,
- Try to uninstall it manually:
Manual uninstallation documents for Symantec Client Security products
http://www.symantec.com/docs/TECH99631
- Call TechSupport and ask fro CleanWipe utility.
01-03-2011 05:31 AM
google cleanwipe and download it, takes too long going via tech support
01-03-2011 06:45 AM
I would not trust downloading Cleanwipe from any other source except Symantec Support. You never know what you are getting when downloading from a non-trusted source, and you would not be getting the latest version available.
Best,
Thomas