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Uninstalling End Point Protection Vs 11.0.780.1109

exusamce4
Not applicable

I have been trying to unistall end point protection from my laptop, almost at the end of removing, just frezes and can't complete uninstall process; need to install Norton 360.

Does anybody have any tip how to avoid this problem?. please advice

3 REPLIES 3

Pawel_Lakomski1
Level 4
Accredited Certified

If the regular uninstallation fails, please try:

- Run Repair from Control panel - Add/remove programs and then try to uninstall it again,

- Try to uninstall it manually:

Manual uninstallation documents for Symantec Client Security products  
http://www.symantec.com/docs/TECH99631

- Call TechSupport and ask fro CleanWipe utility.

thumpertwin
Level 3
Partner

google cleanwipe and download it, takes too long going via tech support

Thomas_K
Level 6

I would not trust downloading Cleanwipe from any other source except Symantec Support. You never know what you are getting when downloading from a non-trusted source, and  you would not be getting the latest version available.

 

Best,

Thomas