Validate Technical Support - Case Management

[MiTja-CiS]

Hi,
I'm not able to validate my account for MySupport Case manager.
So, I can not create cases?
I received Welcome to Symantec Enterprise Support Services e-mail with Symantec Support Contact ID number in it.
But when I try to activate it, it said that it is not valid ID?

How can I resolve this?

Thank you in advance
MiTja

[Thomas_K]

Try calling the support number.

United States and Canada

Telephone:

+1 800 342 0652 or 407 357 7600

http://www.symantec.com/business/support/contact_techsupp_static.jsp

For licensing issues call 18007213934 and select option 2