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Why SRD Norton ghost 14.0 cannot recover backup of computer with both IDE and SATA Hard disks?

wsiri
Not applicable
I have a computer containing both IDE and SATA HDDs. I can use Norton ghost14.0 to back up it but SRD cannot open the back up file. The screen turns black or sometimes shows green/blue colored lines after the logo of Microsoft appears for a while. With the computer using only SATA HDDs, it can recover the back up completely. Can anybody help me solving the problem without taking IDE HDD out? It's a rather big one, a lot of data inside.
1 REPLY 1

Thomas_K
Level 6
It might be better for you to post your Norton Ghost questions in the Norton Community.

http://community.norton.com/norton/board?board.id=other

Cheers,
Thomas