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Why doesn't my scheduled scan start? Please help

alma222
Not applicable
I use NIS 2009 that I installed a cupple of days ago.
First I scheduled my scan for a certain hour and it worked. Then I changed it, but it never runs.Unless I run manually.
Even if I enter settings settle everthing, close, shutdown and restart.  besides that my  APPLY" button is disabled many times.
What's wrong? I used to work with NIS 2007, so I'm familiar with the scheduled scan. I can't see what am I missing?
I read all the help in your site and thought I did all well.
3 REPLIES 3

Ajit_Jha
Level 6
Partner Accredited
U are in the Enterprise forum man

delroy_j_bosco
Level 2
Hi

You could try one thing, where you can delete the scheduled task that was added in the scheduled tasks.
Restart the computer, and then try to schedule a scan

For instance, after deleting the scheduled tasks for the earlier one, create a new one from your Norton program for the next 5 mins, if it works, then change the scheduled scan as per you want it

Or else, if that does not work then you need to uninstall and reinstall the Software.



**PS - YOU ARE IN THE ENTERPRISE FORUM. PLEASE DO NOT POST FOR ANY OF YOUR CONSUMER PRODUCTS QUERIES OVER HERE.

Ajit_Jha
Level 6
Partner Accredited