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General Veritas
Discuss general Veritas topics here.

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PLEASE post product queries in the relevant forum! Links below....

This General Veritas forum is for 'general Veritas topics', NOT for product-related queries.If you post here, your product-related query may not be seen for days.... or weeks! Please find product forums here for best possible visibility: Protection: ...

Marianne by Moderator
Partner    VIP    Accredited Certified
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Encoding warnings on Monitor Server

Hi all, After upgrading to 12.5 from 11.1.2 getting these encoding warnings in monitor server FileReader logs. Also missing the email body from the incident. Looking like it cant decode the body but its just plain text emails and it was fine with 11...

Resolved! Unable to raise Technical case - Server Error

Hi all, I am trying to raise a new Technical case with MyConnect and when I type in the product name, I keep getting this error message - "Unable to connect to the server (Server Error).". I've been trying for the past 30 minutes. I am unable to ca...

Resolved! ProComm terminal

Hi. Our business had a power reduction on 10/16 which led to a power outage. Once the power was restored I have been unable to get on the ProCom(?) site to access the controls for our HVAC system. I get a blue screen with a yellow flashing rectangle,...

Resolved! Install Failed - installation roll back while in processing

Dear team, I'm on project upgrade SEP version 11 to version 12.1.4100 I was builded up SEPM successful and extract packages SEP client version 12.1.4100  Last time I'm remote deploy SEP client to all clients. Some computer are upgrade to version 1...

CuTeo by Level 2
  • 3 replies
  • 1 kudos

License Certificate

Recently received a license certificate for Symantec Protection Engine for Cloud.  The issue is all the licenses and support contain .slf files when typically this is only provided for the licenses.   Can someone tell me why?

hoema04 by Level 2
  • 3 replies
  • 0 kudos

encryption desktop not work after sleep

Hi please help me solve this problem. the encryption only work after reboot or resart. and its not work after its been in sleep. i already check from the option " unmount when computer goes to sleep" but its not work. my system is windows 8.1 64....

saudq by Level 2
  • 1 replies
  • 0 kudos

GUP Multiple - Fonctionnement

Bonjour, Je rencontre des problèmes concernant la mise à jour des déifinitons antivirus des postes clients. Mon architecture : 1 site accueillant 1 serveur SEPM, 15 sites distants téléchargeant les mise à jour sur le serveur. QOS avec priorité bass...

cope_ by Not applicable
  • 1 replies
  • 0 kudos

Lista distribuição email no TouchDown

Olá, Gostaria de saber como posso criar uma lista de distribuição de email´s no touchDown versão 8.4.00086, meu sistema é o Android e utilizo ActiveSync Abraços Marcelo

marcelo2 by Not applicable
  • 0 replies
  • 1 kudos

Resolved! Unable to raise a ticket

I was trying to create one ticket but it is giving errrors like Product, Product Version, Subject, Severity, Company Name and Company Location fields are mandatory. All these fields were entered but still getting this error.kindly help.

Should PGP really die?

I think Symantec should write an article commenting or debating this Article:    Some of our customers, who have read the article,  have reached us asking if PGP product...

juanam by Level 2
Partner Accredited
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Procomm Plus on W7

We (several thousand of technicians in the biggest telecom compagny in France) use Procomm plus on windows xp and we need tu upgrade our computers to W7. Procomm plus seems not available for W7. Do you have a solution for us?

servers do not receiveing configuration policy.

Hello, I'm wondering what can be cause of following issue which we've got and it has been resolved but the issue can come so we would like to know if it's any permanent sollution ?: "Issue caused by crashed configuration policies which has not been...

Starting Out Ghost Solution Suite

I could use a little help/advice on getting started with Ghost Solution Suite 2.5. First off, I have the product installed on my PC and am finishing up one PC to create the image from. All the PC's that'll be receiving the image are identical.   Ca...