01-08-2011 03:33 AM
hi,
I've been faced problem in some of my computers (which the symantec corporate edition has been installed) after installing inteligent updater.
the problem is disturbance in OS (for example : corrupting desktop which the user can't access to his account in computer or corrupting Graphical features.
I don't know what happened , because I've been using Symantec corporate edition im my company for a while and don't know why my PentiumIII and PentiumIV faced these problema just after installing updates.
Awaiting for every help.
thank you
01-08-2011 03:35 AM
01-08-2011 12:34 PM
You can remove the udpates by deleting the virus definitions inside the definations folder
does the issue disapper after clearing the definition?
01-09-2011 08:26 AM
hi,
thank you for your solution. but if I clear the definition update ,my antivirus will be useless.
so I need a solution which help me to have an antivirus , its definitions update and the computer with none of disturbance.
can you help me?
01-09-2011 06:24 PM
There should be something showing up in the Windows Event viewer. Please tell us what errors are being generated. What version of SAV are you running?
01-09-2011 11:13 PM
hi,
I installed symantec corporate edition in a few of my PentiumIII and PentiumIV.
is information helpful?
01-10-2011 02:36 AM
do you any events in the eventviewer ?
after the virus definition was updated you can then check the windows event which caused the problem.
01-10-2011 07:11 AM
Can you be more specific on your version used?
Thanks,
Thomas
01-15-2011 07:26 AM
hi,
I've installed symantec corporate edition (version7) on my few PCs. I think this is the result of disturbance because the intelligent updater is belong to SAV version10 and ...
can you help to get intelligent updater for SAV version7 because my PCs are pentium 2 and 3 with 256 MB of Ram. what should I do?
awaiting for any comments and help.
01-16-2011 09:03 PM
Where did you get that version? It is over 10 years old and has not been supported for many years. I hope your systems are not running 10 year old Operating Systems. Definitions and updates for SAV 7 no longer exist, you are going to have to upgrade to a new product to protect your systems
Symantec offers two great products with AV. Depending on your business needs, you should look into SEP12 for small business and SEP11 for larger networks.
http://www.symantec.com/business/endpoint-protection-small-business-edition
http://www.symantec.com/business/products/sysreq.jsp?pcid=pcat_info_risk_comp&pvid=endpt_prot_1
01-18-2011 02:04 PM
I would suggest you to install SEP 12 on them..just antivirus and Antispyware.
01-19-2011 03:37 AM
hi,
thank you so much.Iwill check and back to you.
01-23-2011 06:01 AM
hi,
thank you for your comments. but when I tried to install sep 12 on my pentiumIII with 256 MB Ram and 500 MHZcpu , it asked me for at least 1 GB of Ram and ... so it didn't work for me. can you give me advise for an antivirus for PentiumII and pentiumIII with 256 MB of Ram and 500 MHZ cpu.
01-24-2011 07:36 AM
You really should consider upgrading your hardware. SEP is not going to run on this system.
1-GHz Intel Pentium III processor or compatible architecture minimum (32-bit) (Intel Pentium 4 or equivalent recommended)
http://www.symantec.com/business/support/index?page=content&id=TECH98142&locale=en_US