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problems after installing updates

sarahbr
Level 3

I have a few computers with PentiumIII motherboard which has been installed with symantec corporate edition antivirus. for long time I haven't had any problems with my antivirus , definition updates and so on. but from three months ago I've been faced problems and disturbances in my computers after installing definition updates. no one knows why these disturbances occured. please help me to solve this problem because I can't update my antivirus.

1 ACCEPTED SOLUTION

Accepted Solutions

P_K_1
Level 4

Are you using SAV 9.0?

 

Symantec Antivirus 9.x  reached its End of Support Life as of March 31, 2009. Virus definition updates for version 9.x were discontinued fromApril 1, 2009.

the virus defs are now not QA tested for this version. SO if you are uisng SAV 9.0 this could be the reason

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6 REPLIES 6

Thomas_K
Level 6

What version of SAV are you running?

P_K_1
Level 4

Are you using SAV 9.0?

 

Symantec Antivirus 9.x  reached its End of Support Life as of March 31, 2009. Virus definition updates for version 9.x were discontinued fromApril 1, 2009.

the virus defs are now not QA tested for this version. SO if you are uisng SAV 9.0 this could be the reason

OrthoSyman
Level 2

Hi all, I cannot connect to my desktop from my other computer.  I used to be able to, but recently had to reset my internet settings and now I cannot connect remotely.  Can anyone advise?  Thank you.

P_K_1
Level 4

What is the version of SAV you have?

Thomas_K
Level 6

I am betting OrthoSyman is using something like pcAnywhere. If so, OrthoSyman please start a new thread in that forum.

 

For consumer PCA issues post here - http://community.norton.com/norton/

Enterprise - https://www-secure.symantec.com/connect/endpoint-management/forums/pcanywhere-0

OrthoSyman
Level 2

sorry, first time using a forum.  Thank you, Cycletech.