I am trying to install SEP 12.1.2 on a brand new Windows 7 computer and it gets to the end then rolls back everything and returns the error "the wizard was interrupted before symantec endpoint protection could be completely installed"
I think it is due to the old memories of the SEP products pre-installed in the computer. However, I have unistalled it completely.
I heard that there is a software that can be used to clean up the old memories. Can anyone share the link for the software?
Any help is appreciated.
It's called Cleanwipe tool.
Cleanwipe is now available on the 12.1.4 download ISO. It will be located under the Tools directory
If you can not find in fileconnect you can contact with tech support for get it
QuickStart Guide - Create and Manage Support Cases in SymWISE
How to update a support case and upload diagnostic files with MySupport
Regional Support Telephone Numbers:
United States: 800-342-0652(407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
See this articles
|Article:TECH92880|||||Created: 2009-01-15|||||Updated: 2010-01-23|||||Article URL http://www.symantec.com/docs/TECH92880|