Infoscale cluster software installation aborted due to netbackup client

[knbu]

Hello All,

Facing the issue with the Infoscale 7.0 Veritas RAC software installation, the installation got aborted with error,

"CPI ERROR V-9-40-6501 Entered systems have different products installed:

Product Installed      - Product Version - System Name

None                   - None            - hostname

InfoScale Enterprise   - 7.0.0.000       - hostname

Systems running different products must be operated independently

The following warnings were discovered on the systems:

CPI WARNING V-9-40-3861 NetBackup 7.6.0.4 was installed on hostname. The VRTSpbx rpms on hostname will not be uninstalled "

Is thera anybody face this issue earlier. We have Linux 6.6 host where we get this error/issue.

Need help to get this resolve.

[RiaanBadenhorst · Accepted solution]

Hi,

That is a warning you'll commonly see, its not an error. Did it fail after this?

Please post more details.

[knbu]

Hello,

If we ignore this warning, VCS configuration not completed successfully the CVM is in offline state, even after server reboot issue not get fixed. Is this something regarding PBX version (higher/lower) issue.

[RiaanBadenhorst]

Sorry for the late reply. Can you post what you're seeing, what are the errors during install? You can try removing pbx from netbackup and then add the infoscale ones.