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New Infoscale v7 Installation - Can't add Hosts

MichelleST
Level 2

This is a new system of infoscale v7 on RHEL v6.

Bidirectional port 5634  is open between the Infoscale  management Server (RHEL) and host. (solaris 10 -sparc).

Also one way port 22 is open from mgmt server to managed host.

Host has VRTSsfmh running and listening on port 5634:

solvcstst01:/etc/ssh {root}: ps -ef|grep xprtld
    root  3893     1   0   Mar 01 ?           0:47 /opt/VRTSsfmh/bin/xprtld -X 1 /etc/opt/VRTSsfmh/xprtld.conf
    root  7477 24284   0 08:28:34 pts/1       0:00 grep xprtld 

I've allowed (temporary) direct root login from the mgmt server to the managed host and entered those credentials.

Error when adding host from infoscale server: 

 

"Registration with Management Server failed"

 

Error log:

Add Host Log
------------
Started [04/12/2016 08:30:23]

[04/12/2016 08:30:23] [solvcstst01.vch.ca] type  rh solvcstst01.vch.ca cms 
[04/12/2016 08:30:23] [solvcstst01.vch.ca] creating task for Add host
[04/12/2016 08:30:24] [solvcstst01.vch.ca] Check if MH is pingable from MS and get vital information from MH
[04/12/2016 08:30:24] [solvcstst01.vch.ca] Output: {
"XPRTLD_VERSION" :  "5.0.196.0",
"LOCAL_NAME" : "solvcstst01.vch.ca",
"LOCAL_ADDR" : "139.173.8.6",
"PEER_NAME" : "UNKNOWN",
"PEER_ADDR" : "10.248.224.116",
"LOCAL_TIME" : "1460475024",
"LOCALE" : "UNKNOWN",
"DOMAIN_MODE" : "FALSE",
"QUIESCE_MODE" : "RUNNING",
"OSNAME" : "SunOS",
"OSRELEASE" : "5.10",
"CPUTYPE" : "sparc",
"OSUUID" : "{00020014-4ffa-b092-0000-000084fbfc3f}",
"DOMAINS" : {
    }
}

[04/12/2016 08:30:24] [solvcstst01.vch.ca] Return code: 0
[04/12/2016 08:30:24] [solvcstst01.vch.ca] Checking if MH version [5.0.196.0] is same or greater than as that of least supported MH version [5.0.0.0]
[04/12/2016 08:30:24] [solvcstst01.vch.ca] ADD_HOST_PRECONFIG_CHK
[04/12/2016 08:30:24] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_PRECONFIG_CHK","STATE":"SUCCESS","PROGRESS":1}}
[04/12/2016 08:30:24] [solvcstst01.vch.ca] retrieving Agent password
[04/12/2016 08:30:24] [solvcstst01.vch.ca] ADD_HOST_INPUT_PARAM_CHK
[04/12/2016 08:30:24] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INPUT_PARAM_CHK","STATE":"SUCCESS","PROGRESS":6}}
[04/12/2016 08:30:24] [solvcstst01.vch.ca] user name is "root"
[04/12/2016 08:30:24] [solvcstst01.vch.ca] ADD_HOST_CONTACTING_MH
[04/12/2016 08:30:24] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_CONTACTING_MH","STATE":"SUCCESS","PROGRESS":20}}
[04/12/2016 08:30:25] [solvcstst01.vch.ca] Output: HTTP/1.1 302 OK
Status: 307 Moved
Location: /admin/htdocs/cs_config.htm 


[04/12/2016 08:30:25] [solvcstst01.vch.ca] Return code: 768
[04/12/2016 08:30:25] [solvcstst01.vch.ca] Checking to see if CS is reachable from MH
[04/12/2016 08:30:25] [solvcstst01.vch.ca] Output: {
"XPRTLD_VERSION" :  "7.0.0.0",
"LOCAL_NAME" : "lvmvom01.healthbc.org",
"LOCAL_ADDR" : "10.248.224.116",
"PEER_NAME" : "solvcstst01.vch.ca",
"PEER_ADDR" : "139.173.8.6",
"LOCAL_TIME" : "1460475025",
"LOCALE" : "en_US.UTF-8",
"DOMAIN_MODE" : "TRUE",
"QUIESCE_MODE" : "RUNNING",
"OSNAME" : "Linux",
"OSRELEASE" : "2.6.32-573.22.1.el6.x86_64",
"CPUTYPE" : "x86_64",
"OSUUID" : "{00010050-56ad-1e25-0000-000000000000}",
"DOMAINS" : {
    "sfm://lvmvom01.healthbc.org:5634/" : {
        "admin_url" : "vxss://lvmvom01.healthbc.org:14545/sfm_admin/sfm_domain/vx",
        "primary_broker" : "vxss://lvmvom01.healthbc.org:14545/sfm_agent/sfm_domain/vx"
        }
    }
}

[04/12/2016 08:30:25] [solvcstst01.vch.ca] Return code: 0
[04/12/2016 08:30:25] [solvcstst01.vch.ca] CS host (lvmvom01.healthbc.org) is resolvable
[04/12/2016 08:30:25] [solvcstst01.vch.ca] Trying to figure out if host is already part of the domain
[04/12/2016 08:30:25] [solvcstst01.vch.ca] ADD_HOST_SEND_CRED_MH
[04/12/2016 08:30:25] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_SEND_CRED_MH","STATE":"SUCCESS","PROGRESS":30}}
[04/12/2016 08:30:26] [solvcstst01.vch.ca] Output: SUCCESS

[04/12/2016 08:30:26] [solvcstst01.vch.ca] Return code: 0
[04/12/2016 08:30:28] [solvcstst01.vch.ca] push_exec command succeeded [/opt/VRTSsfmh/bin/getvmid_script]
[04/12/2016 08:30:29] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:29] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":75}}
[04/12/2016 08:30:29] [solvcstst01.vch.ca] Executing /opt/VRTSsfmh/bin/xprtlc -u "root" -t 1200 -j /var/opt/VRTSsfmh/xprtlc-payload-x2s4xFEb -l https://solvcstst01.vch.ca:5634/admin/cgi-bin/sfme.pl operation=configure_mh&cs-hostname=lvmvom01.healthbc.org&cs-ip=10.248.224.116&mh-hostname=solvcstst01.vch.ca&agent-password=******
[04/12/2016 08:30:32] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:32] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:32] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:33] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:33] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:33] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:45] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:45] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:45] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:56] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:56] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:56] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:56] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:56] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:56] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:57] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:57] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:57] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:57] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:57] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:57] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:57] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:57] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:57] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:58] [solvcstst01.vch.ca] Waiting for output from configure_mh----
[04/12/2016 08:30:58] [solvcstst01.vch.ca] ADD_HOST_INIT_DISCOVERY
[04/12/2016 08:30:58] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":0,"ERROR":"Success","NAME":"add_host","OUTPUT":"ADD_HOST_INIT_DISCOVERY","STATE":"SUCCESS","PROGRESS":80}}
[04/12/2016 08:30:58] [solvcstst01.vch.ca] fancy_die
[04/12/2016 08:30:58] [solvcstst01.vch.ca] CONFIGURE_MH_REG_FAILED
[04/12/2016 08:30:58] [solvcstst01.vch.ca] {"JOB":{"RETURNCODE":-1,"ERROR":"CONFIGURE_MH_REG_FAILED","NAME":"job_add_host","OUTPUT":"","STATE":"FAILED","PROGRESS":100}}{"RESULT":{"RETURNCODE":-1,"UMI":"V-383-50513-5760","ERROR":"CONFIGURE_MH_REG_FAILED","NAME":"add_host","TASKID":"{iHUXu2IK1ZRkTo7H}"}}
[04/12/2016 08:30:58] [solvcstst01.vch.ca] fancy_dead 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

MichelleST
Level 2

Hey everyone... the issue was that we just needed to upgrade the managed host agents on the target server.   We removed them, and used VIOM to reinstall them with the newer version and things were good.

 

 

View solution in original post

3 REPLIES 3

starflyfly
Level 6
Employee Accredited Certified

Hi

 Several points need to check:

1. hostname resolve  should set correctly on vom server &client.

2. language should set to LANG=C

 

https://veritas.my.salesforce.com/ka8j0000000PqdlAAC

https://veritas.my.salesforce.com/ka8j0000000PxEyAAK

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@starflyfly those links cannot be accessed by the general public.
Connect credentials do not work.

MichelleST
Level 2

Hey everyone... the issue was that we just needed to upgrade the managed host agents on the target server.   We removed them, and used VIOM to reinstall them with the newer version and things were good.

 

 

View solution in original post