How to reset a password in InfoMap

[DoubleP]

Hello,

We're new to InfoMap. I set up  accounts for my teammates. One of them lost her email with the account/password info. Is there a way to reset/resend her account info/password without deleting her account and then recreating it?

Thanks

[DoubleP]

I appears that this has stumped the VOX community. Fortunately, my coworker was able to find the activation email.

However, I still haven't found a good answer in the documentation. 

[Ash_R · Accepted solution]

Hey @DoubleP,

When you log in to your infomap tenant, there is a 'forgot password' option. Please see the attached screenshot.

Not sure if that helps you.

Bests,
Ash

[DoubleP]

@Ash_R, well done.