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launching Information Studio with the customer admin role

Why can’t I launch the Information Studio application with the customer admin credentials created as part of the provisioning setup?

2 Replies
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Re: launching Information Studio with the customer admin role

The Customer Admin role represents an organization or enterprise, who has purchased the license for Information Studio, or, is evaluating the same via a trial. This role is tasked with creation and deletion of tenants, users with appropriate roles, as well as users for the same organization. It is also responsible for configuring SAML authentication profile, for using their identity provider for authenticating, instead of using default Veritas Loom provided authentication.

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Re: launching Information Studio with the customer admin role

even i faced this issue.

what are the solution?

tried many different things but no luck.

thanks in advance.