The requirements and capabilities are different depending upon where an email is being sent from:
On Appliance, how to configure email:
> Settings > Alerts >
> Email SenderID Set netbackup@mycompany.com
> Email Hardware Add someone@mycompany.com;someoneelse@mycompany.com
> Email Software Add someone@mycompany.com;someoneelse@mycompany.com
> Email NotificationInterval 60
> Email SMTP Add smtp.server.mycompany.com svc_netbackup_email blahpasswordblah
Through a firewall (if present), and on the target SMTP server...
...these ports and functionality are required:
Application / Area SMTP Port Can Use 587? Can SMTP Auth?
NetBackup 25 no no
(appliance) 25 no yes
(IPMI) 25 no no
OpsCenter 587 yes yes
.
The first thing you may want to do is to drop down to the CLIsh shell, and telnet to the ports above to confirm that you are able to telnet to the required ports on the required SMTP server.
You may need assistance from your MS Exchange, or SMTP server, admins to allow non-port 587 (i.e. non-SMTP-auth) (i.e. plain text via port 25) connectivity inwards inwards in to your SMTP relay/server application.
