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5240 new remote installation

stucci
Level 6

Hi all,

I need to install the 2.7.3 Netbackup software on 2 new appliance 5240 on remote site. In my previous experience I used an usb key connected on machine, please could you suggest me alternative way to upload the software on the machine without fisical usb key ?

I'll work via IPMI, and I looked in the Menu --> Device --> Redirect Floppy/usb Key ? I don't understand how to work, do you think that can help me ?

 

thank you very much,

regards

2 ACCEPTED SOLUTIONS

Accepted Solutions

vtas_chas
Level 6
Employee

If you are looking to re-image, yes, that will work.  You have to download the ISO file from your entitlement portal on my.veritas, and then you redirect the USB to the file you download inside the IPMI interface.

If these are new appliances, they should have shipped with 2.7.3 on them, though, so just out of curiosity, why re-image if they're brand new?  Did they not ship with 2.7.3?

Charles
VCS, NBU & Appliances

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sdo
Moderator
Moderator
Partner    VIP    Certified

All appliances are always shipped in factory installed state, ready for initial configuration.  Sometimes we have to update, sometimes we don't.  It just depends when the appliance was factory built and which version it was installed with and how long it has sat in a warehouse somewhere in relation to NetBackup releases and when Veritas start to factory install with different newer versions.  Basically you can never tell in advance exactly which version it will arrive with pre-installed, but it should always be a fairly recent version.

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8 REPLIES 8

vtas_chas
Level 6
Employee

If you are looking to re-image, yes, that will work.  You have to download the ISO file from your entitlement portal on my.veritas, and then you redirect the USB to the file you download inside the IPMI interface.

If these are new appliances, they should have shipped with 2.7.3 on them, though, so just out of curiosity, why re-image if they're brand new?  Did they not ship with 2.7.3?

Charles
VCS, NBU & Appliances

hello Chars, thank you for your help.

I thought that the appliance are shipped clear, and we had to install 2.7.3. I don't know that they shipped with software pre-installed, at this point I wait first machine.

In my previous experience, I remember to have uploaded the software via usb, probably with last release

thank you

sdo
Moderator
Moderator
Partner    VIP    Certified

All appliances are always shipped in factory installed state, ready for initial configuration.  Sometimes we have to update, sometimes we don't.  It just depends when the appliance was factory built and which version it was installed with and how long it has sat in a warehouse somewhere in relation to NetBackup releases and when Veritas start to factory install with different newer versions.  Basically you can never tell in advance exactly which version it will arrive with pre-installed, but it should always be a fairly recent version.

it is all clear, thank you guys !

just for update, I received the machines, and unfortunely they are in 3.0 (NBU 8.0) preinstalled and I will re-image with the 7.7.3

:(

 

sdo
Moderator
Moderator
Partner    VIP    Certified

Luck of the draw I guess.  Or it could be construed as signifying a super efficient build and delivery process ;)

Only if you get time, do let us know how the down-rev goes in the end.

hello sdo,

today I have downgraded the first one.

As every time it is never boring :) In the USB key provided by Veritas there was an expired license , so to conclude fine the installation I had to set the time with an old date, for example September 2016. After this operation all work fine

 

sdo
Moderator
Moderator
Partner    VIP    Certified

Thanks for the update.  Feed-back and lessons are always appreciated.

And thanks for reminding us to watch out for demo built-in license expiration dates when down-reving or even re-installing from scratch an appliance...

For anyone else who stumbles across this post... here's a table of 52xx and 53xx Appliance versions and the built-in shipped temporary license expiration dates:

Version    Expiration
-------    ----------
v2.0.1     10-Mar-2012 00:00:00
v2.0.2     11-Jan-2013 00:00:00
v2.0.3     19-Apr-2013 00:00:00
v2.5b      13-Mar-2013 00:00:00
v2.5.1b    ??
v2.5.2      4-Sep-2013 00:00:00
v2.5.3      3-Apr-2014 00:00:00
v2.5.4     25-Oct-2014 00:00:00
v2.6.0.1   22-Aug-2014 00:00:00
v2.6.0.2   25-Mar-2015 00:00:00
v2.6.0.3   25-Mar-2015 00:00:00
v2.6.0.4   25-Mar-2015 00:00:00
v2.6.1     25-Mar-2015 00:00:00
v2.6.1.1   30-Jan-2016 00:00:00
v2.6.1.2   30-Jan-2016 00:00:00
v2.7.1      4-Oct-2016 00:00:00
v2.7.2      4-Oct-2016 00:00:00
v2.7.3      4-Oct-2016 00:00:00
v3.0        1-Sep-2017 01:00:00

...what @stucci has reminded of is... that a re-install / re-image to factory of an appliance might involve two additional BIOS date manipulation steps:

1) shutdown appliance

2) boot into BIOS - set to a date prior to your versions' built-in expiration date

3) re-image

4) boot into BIOS - set date to normal

5) reboot - and then add your real license (and delete the old temporary built-in license) and then configure appliance as required/normal.