03-25-2016 11:23 AM
Hi all,
I had upgraded netbackup appliance 5220 from version 2.6.1.2 to 2.7.2, then I found netbackup java console 7.7.2 can not connect to nbu5220(master server).
error:
CertificateAuthenticationException encountered, NetBackup could not initiate a trust relationship with host "xxx". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
ping from my notebook to nbu5220:ok
ping from my nbu5220 to notebook:ok
03-25-2016 11:50 AM
03-25-2016 12:39 PM
Please have a look at the attachment in this post:
The instructions in the txt file is for a Windows server.
If you are not comfortable translating Windows to Linux paths, please log a call with Veritas Support for Linux instructions.
03-25-2016 03:58 PM
05-11-2016 06:45 PM
Sorry for replying so late.
At last, the TSE found hostid is "00000000", and we reimaged the appliance.