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Appliance 5240 Second Storage Installation

Hello Dears,

I have a question about the installation of a second storage shelf on veritas Appliance 5240.

In my current scenario, I have one Appliance 5240 with just one Storage Shelf connected to him.I would like add more two storages shelfs and I have found the procedure how can I do It, but my doubt is if I must shutdown the appliance and the storage shelf before to recable the additional shelfs, or if I can do it wthout power off the appliance.


Many thanks.

 

 

Backup Specialist
1 Solution

Accepted Solutions
Accepted Solution!

Re: Appliance 5240 Second Storage Installation

hey

Whenever I was doing so I did power off the NBU app which was expanded.

And I did find this -> https://www.veritas.com/content/support/en_US/doc/110609725-121757986-0/v120896932-121757986

excerpt below:

Additional storage shelf scenarios

You can have up to six storage shelves with the NetBackup 5240 Appliance. You may already have storage shelves connected to your appliance. The following options are available.

  • If you already have one storage shelf you can add one to five shelves.

  • If you already have two storage shelves you can add one to four shelves.

  • If you already have three storage shelves you can add one to three shelves.

  • If you already have four storage shelves you can add one or two shelves.

  • If you already have five storage shelves you can add one shelf.

If you already have six storage shelves you cannot add any more shelves at this time.

Note:

The appliance server needs to be powered off when adding any storage shelves to an existing appliance installation.

View solution in original post

10 Replies
Accepted Solution!

Re: Appliance 5240 Second Storage Installation

hey

Whenever I was doing so I did power off the NBU app which was expanded.

And I did find this -> https://www.veritas.com/content/support/en_US/doc/110609725-121757986-0/v120896932-121757986

excerpt below:

Additional storage shelf scenarios

You can have up to six storage shelves with the NetBackup 5240 Appliance. You may already have storage shelves connected to your appliance. The following options are available.

  • If you already have one storage shelf you can add one to five shelves.

  • If you already have two storage shelves you can add one to four shelves.

  • If you already have three storage shelves you can add one to three shelves.

  • If you already have four storage shelves you can add one or two shelves.

  • If you already have five storage shelves you can add one shelf.

If you already have six storage shelves you cannot add any more shelves at this time.

Note:

The appliance server needs to be powered off when adding any storage shelves to an existing appliance installation.

View solution in original post

Re: Appliance 5240 Second Storage Installation

hey quebek,

Thankyou for your help.

 

Backup Specialist

Re: Appliance 5240 Second Storage Installation

Re: Appliance 5240 Second Storage Installation

Hello Dears, thankyou for your help.

Unfortunately I don't have successfully until this time. 

I have add two new storage shelfs following the procedure but when power on the appliance server it show error on disks in storage shelf 2 and storage shelf 3.

I did power off the appliance and all shelfs and remake the procedure again but the error persists.

appeartly the hardware is ok. it now show any alerts or leds red, all leds are green.

I have attached some pictures this environment.

Backup Specialist

Re: Appliance 5240 Second Storage Installation

WhatsApp Image 2021-02-23 at 21.21.28.jpegWhatsApp Image 2021-02-23 at 21.21.27 (1).jpegWhatsApp Image 2021-02-23 at 21.21.27.jpegWhatsApp Image 2021-02-23 at 21.21.26 (1).jpegWhatsApp Image 2021-02-23 at 21.21.26.jpegWhatsApp Image 2021-02-23 at 21.21.25.jpegerroshelfs01.png

Backup Specialist

Re: Appliance 5240 Second Storage Installation

Hey

Open a case with Vertias... maybe RAID controllers needs FW upgrade.. 

from the other hand these two shelfs are being seen... 

Re: Appliance 5240 Second Storage Installation

Dears,

 

This firmware upgrade just is done by Veritas Support?

Backup Specialist

Re: Appliance 5240 Second Storage Installation

Re: Appliance 5240 Second Storage Installation

Thankyou quebek,

Today on the morning I has been access the appliance and could see that the disks are online and the appliance health status is OK. So I did a call with Veritas Support and they told me that in cases ofthe new storage shelfs that has at least one storage shelf attached, the appliance take two hours for detect and inicialize the disks appropriately.

 

 

 

Backup Specialist

Re: Appliance 5240 Second Storage Installation

The veritas Support also have recomemend the installation of the EEB's bellow:

https://www.veritas.com/content/support/en_US/downloads/update.UPD289095
https://www.veritas.com/content/support/en_US/downloads/update.UPD286766

Backup Specialist