02-22-2021 06:23 AM
Hello Dears,
I have a question about the installation of a second storage shelf on veritas Appliance 5240.
In my current scenario, I have one Appliance 5240 with just one Storage Shelf connected to him.I would like add more two storages shelfs and I have found the procedure how can I do It, but my doubt is if I must shutdown the appliance and the storage shelf before to recable the additional shelfs, or if I can do it wthout power off the appliance.
Many thanks.
Solved! Go to Solution.
02-22-2021 07:16 AM
hey
Whenever I was doing so I did power off the NBU app which was expanded.
And I did find this -> https://www.veritas.com/content/support/en_US/doc/110609725-121757986-0/v120896932-121757986
excerpt below:
You can have up to six storage shelves with the NetBackup 5240 Appliance. You may already have storage shelves connected to your appliance. The following options are available.
If you already have one storage shelf you can add one to five shelves.
If you already have two storage shelves you can add one to four shelves.
If you already have three storage shelves you can add one to three shelves.
If you already have four storage shelves you can add one or two shelves.
If you already have five storage shelves you can add one shelf.
If you already have six storage shelves you cannot add any more shelves at this time.
Note:
The appliance server needs to be powered off when adding any storage shelves to an existing appliance installation.
02-22-2021 07:16 AM
hey
Whenever I was doing so I did power off the NBU app which was expanded.
And I did find this -> https://www.veritas.com/content/support/en_US/doc/110609725-121757986-0/v120896932-121757986
excerpt below:
You can have up to six storage shelves with the NetBackup 5240 Appliance. You may already have storage shelves connected to your appliance. The following options are available.
If you already have one storage shelf you can add one to five shelves.
If you already have two storage shelves you can add one to four shelves.
If you already have three storage shelves you can add one to three shelves.
If you already have four storage shelves you can add one or two shelves.
If you already have five storage shelves you can add one shelf.
If you already have six storage shelves you cannot add any more shelves at this time.
Note:
The appliance server needs to be powered off when adding any storage shelves to an existing appliance installation.
02-22-2021 08:40 AM
hey quebek,
Thankyou for your help.
02-22-2021 10:43 PM
Note that you need to re-cable the shelves and then power on in a specific order.
https://www.veritas.com/support/en_US/doc/110609725-121757986-0/v118532834-121757986
https://www.veritas.com/support/en_US/doc/110609725-121757986-0/v120868898-121757986
02-23-2021 04:32 PM
Hello Dears, thankyou for your help.
I have add two new storage shelfs following the procedure but when power on the appliance server it show error on disks in storage shelf 2 and storage shelf 3.
I did power off the appliance and all shelfs and remake the procedure again but the error persists.
appeartly the hardware is ok. it now show any alerts or leds red, all leds are green.
I have attached some pictures this environment.
02-23-2021 04:36 PM
02-24-2021 02:32 AM
Hey
Open a case with Vertias... maybe RAID controllers needs FW upgrade..
from the other hand these two shelfs are being seen...
02-24-2021 04:27 AM
Dears,
This firmware upgrade just is done by Veritas Support?
02-24-2021 05:08 AM
Hey
Well you can do it by your self...
have you seen this:
https://www.veritas.com/content/support/en_US/downloads/update.UPD692288
https://www.veritas.com/content/support/en_US/downloads/update.UPD247694
02-24-2021 09:35 AM
Thankyou quebek,
Today on the morning I has been access the appliance and could see that the disks are online and the appliance health status is OK. So I did a call with Veritas Support and they told me that in cases ofthe new storage shelfs that has at least one storage shelf attached, the appliance take two hours for detect and inicialize the disks appropriately.
02-24-2021 09:36 AM
The veritas Support also have recomemend the installation of the EEB's bellow:
https://www.veritas.com/content/support/en_US/downloads/update.UPD289095
https://www.veritas.com/content/support/en_US/downloads/update.UPD286766