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Backups on appliance hangs post upgrade to 3.0

shahzeb1
Level 3

Post EOS for NBU appliance version 2.6, our appliances was upgraded to 3.0. However, post upgrade the backups are getting hung and is progressing at a very slow speed and we have to restart the appliances for backups to resume. But the issue re-occurs again after of couple of days. Please help.

3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

If you really feel the problem is caused by the 3.0 upgrade, you should open a Support call with Veritas right away.

I have not seen anyone else complaining since 3.0 upgrade...

Thanks for your reply Marianne. I had logged a case with Veritas. They did some changes to performance parameters and moved the MSDP to external disk. 

It seems like 3.0 is more resource cravy than its earlier version.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Kindly share the "changes (made) to performance parameters"?