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Callhome Error

emret
Level 6
Partner Accredited

Hi There,

 

after the installing and configuring netbackup appliance 5220 we get and callhome error like this,

 

 

Subject: NBU Appliance, bhmdpbmedp2 CallHome Failure Notice

 

CALLHOME status: Not able to upload callhome data

Error: 500 Can't connect to www.symappmon.com:443 (Bad hostname 'www.symappmon.com')

 

Please contact Symantec Support to resolve this issue.

1 REPLY 1

Sebastian_Baszc
Level 5
Partner Accredited Certified

Hey Emret,

 

Please try this:

 

http://www.symantec.com/business/support/index?page=content&id=TECH152748

 

Hope it helps.