NetBackup Appliance 5230
Appliance Code: 3.2
NetBackup Code: 8.2
The DR catalog backup email is not sending. This was working when we were at 3.1.2 and stopped working after we upgraded to 3.2 + associated EEBs.
The only change was....we upgraded from 3.1.2 to 3.2
I manually ran the /opt/NBUAppliance/scripts/mail_dr_info.pl with the appropriate arguments and it worked just fine. This appears to be broken somewhere between when the catalog backup finishes and actually sending the email with attachments. Docs I'm finding on this topic are really old, so I'm looking for more current solutions to this problem. If not a solution, then I'll take any tips to where/what I should be looking for. No, there's nothing about it in the /usr/openv/netbackup/logs/bpdbm log about any issues. So it has to be "deeper" than that.
Solved! Go to Solution.
In the other post that was referenced, @davidmoline recommended the following:
If you are having this issue then log a case and reference either the original article number or the new one (which is 100047439).
A better option may be to upgrade to appliance version 3.2 and apply EEB from ET 3997942 where this problem is supposed to have been fixed.
It seems that ET 3997942 is not included in the recommended 3.2 EEBs.
@DPeaco might need to log a Support call for this.
Thank you @Marianne
Catalog backup is working properly...the DR files are there....just not getting the "email".
@jnardello - Yes, the perl script works, I suspect it's just a "hook" somewhere in NBU that's keeping this from working. I have larger "fish to fry" right now but I will look at opening a support case on this and post the resolution here.