06-03-2014 02:16 AM
Hi all,
Is there any method to check the appliance storage shelf's serial number remotely?
Inside the web conosle I cannot find any information related to the serial number of the storage shelf!
Thanks a lot!
Solved! Go to Solution.
06-03-2014 11:33 AM
I've been here. Own over 40 appliances and about 70 Shelves. Here is what you do.
Clish > Support > Data Collect
When it finishes
Maintenance
Go to /tmp
Make a folder and copy the DataCollect.zip file you just created to it.
cd into your dir and unzip DataCollect.zip
The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log
Use the view command to opening it. The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.
Example
VendorID and Product ID didnt match
FRU Part Number : N/A
Enclosure Serial Number : N/A
ESM Serial Number : N/A
Enclosure Zoning Mode : N/A
Partner Device Id : #####
Inquiry data :
Vendor Identification : Promise
Product Identification : J630s
Product Revision Level : 060=
Vendor Specific : TB00############# 0000 (I put hash where my numbers are
Sully
06-03-2014 04:08 AM
Hi,
Here you go.
http://www.symantec.com/docs/TECH187222
#EDIT Sorry, saw you need the storage not the appliance itself.
06-03-2014 04:19 AM
Hi,
You can use Support > Test Hardware
06-03-2014 05:01 AM
Take a look at the IPMI interface - donthave one to hand to check but i think you may be able to get it from there
06-03-2014 11:33 AM
I've been here. Own over 40 appliances and about 70 Shelves. Here is what you do.
Clish > Support > Data Collect
When it finishes
Maintenance
Go to /tmp
Make a folder and copy the DataCollect.zip file you just created to it.
cd into your dir and unzip DataCollect.zip
The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log
Use the view command to opening it. The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.
Example
VendorID and Product ID didnt match
FRU Part Number : N/A
Enclosure Serial Number : N/A
ESM Serial Number : N/A
Enclosure Zoning Mode : N/A
Partner Device Id : #####
Inquiry data :
Vendor Identification : Promise
Product Identification : J630s
Product Revision Level : 060=
Vendor Specific : TB00############# 0000 (I put hash where my numbers are
Sully
06-03-2014 11:38 AM
or if you don't like using view you can also use cat.
cat Riad-Card-Enclosure-Info-Log_(todays date).log | grep 'Vendor Specific'
and that will show you just the serial number lines.
Sully.
06-08-2014 02:15 AM
Hi,
Did you test the suggestions?