cancel
Showing results for 
Search instead for 
Did you mean: 

Check the Serial No of storage shelf remotely

jeorainc
Level 4

Hi all,

Is there any method to check the appliance storage shelf's serial number remotely? 

Inside the web conosle I cannot find any information related to the serial number of the storage shelf!

 

Thanks a lot!

1 ACCEPTED SOLUTION

Accepted Solutions

Sulivan77
Level 4

I've been here.  Own over 40 appliances and about 70 Shelves.  Here is what you do.  

 

Clish > Support > Data Collect

When it finishes

Maintenance 

Go to /tmp

Make a folder and copy the DataCollect.zip file you just created to it.  

cd into your dir and  unzip DataCollect.zip

The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log

Use the view command to opening it.  The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.  

Example 

VendorID and Product ID didnt match
    FRU Part Number               : N/A
    Enclosure Serial Number       : N/A
    ESM Serial Number             : N/A
    Enclosure Zoning Mode         : N/A
    Partner Device Id             : #####

    Inquiry data                  :
        Vendor Identification     : Promise
        Product Identification    : J630s
        Product Revision Level    : 060=
        Vendor Specific           : TB00#############    0000 (I put hash where my numbers are 

 

Sully

 

View solution in original post

6 REPLIES 6

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Here you go.

 

http://www.symantec.com/docs/TECH187222

 

#EDIT Sorry, saw you need the storage not the appliance itself.

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

You can use Support > Test Hardware

 

 

Mark_Solutions
Level 6
Partner Accredited Certified

Take a look at the IPMI interface - donthave one to hand to check but i think you may be able to get it from there

Sulivan77
Level 4

I've been here.  Own over 40 appliances and about 70 Shelves.  Here is what you do.  

 

Clish > Support > Data Collect

When it finishes

Maintenance 

Go to /tmp

Make a folder and copy the DataCollect.zip file you just created to it.  

cd into your dir and  unzip DataCollect.zip

The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log

Use the view command to opening it.  The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.  

Example 

VendorID and Product ID didnt match
    FRU Part Number               : N/A
    Enclosure Serial Number       : N/A
    ESM Serial Number             : N/A
    Enclosure Zoning Mode         : N/A
    Partner Device Id             : #####

    Inquiry data                  :
        Vendor Identification     : Promise
        Product Identification    : J630s
        Product Revision Level    : 060=
        Vendor Specific           : TB00#############    0000 (I put hash where my numbers are 

 

Sully

 

Sulivan77
Level 4

or if you don't like using view you can also use cat. 

cat Riad-Card-Enclosure-Info-Log_(todays date).log | grep 'Vendor Specific'

and that will show you just the serial number lines.  

 

Sully. 

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Did you test the suggestions?