Client Installation failed SuSE2.6.16

[Aramis31]

HI 

maby some can help

we have two appliance server Netbackup 5220 and the master server is a windows2008 R2 version 7.6.0.4

We have tried to install a Netbackup Client 7.6.0.1 on a virtual machine with Suse2.6.16. Unfortunately we get following output:

xxxxxxxxx:~/Download/SuSE2.6.16 # sh ./install_client

ERROR:   /usr/openv/netbackup/version not found or corrupted.

         Unknown hardware type: ""

Maybe someone have an idea what the cause is?  

[RiaanBadenhorst · Accepted solution]

You should be running ./install for the root of the NetBackup_7.6.0.1_CLIENTS2 folder. Don't drill down into the folders and try to run it from the SuSE2.6.16 folder.

[Marianne]

Please tell us what Download file exactly you are using to install NBU client?

As per Riaan's post - you need to start the installation from the top of the extracted NBU Clients 2 (NetBackup_7.6.0.1_CLIENTS2.tar.gz ) download.

Please also share contents of /etc/SuSE-release on the client.