11-24-2022 02:57 AM - edited 11-24-2022 02:57 AM
hello
I have a question regarding NetBackup EXIT STATUS 58.
One server encountered EXIT STATUS 58 during backup.
And there was no problem with other server backups.
[How I checked]
1. NetBackup Server and Client Server Ping Test
Result: OK
2. Forward name lookup
# /usr/openv/netbackup/bin/bpclntcmd -hn [HostName]
Result: OK
3. Reverse name lookup
# /usr/openv/netbackup/bin/bpclntcmd -ip [Server IP]
Result: OK
4. Check the NetBackup daemon on the Client server
# /usr/openv/netbackup/bin/bpps -a
result :
5. Check TCP1556, 13724
Result: OK
[action]
Restart the NetBackup daemon on the Client server
# /usr/openv/netbackup/bin/bp.kill_all
# /usr/openv/netbackup/bin/bp.start_all
[result]
Backup proceeded normally.
[Questions]
Analyzing the logs makes it difficult to determine exactly what the problem was.
[NetBackup Server Log]
/usr/openv/netbackup/logs/bpbrm/log.<date>
[Client Server Log]
/usr/openv/netbackup/logs/bpcd/log.<date>
I've checked the log above, but it's hard to determine exactly what the problem was.
Can anyone help me with this problem??
11-24-2022 01:09 PM
Hi @joonkoki
Hard to say now, but two additional troubleshooting commands may help next time.
From master (or media):
# /usr/openv/netbackup/bin/admincmd/bptestbpcd -verbose -host <client>
This will attempt to connect via NetBackup and the verbose will show details on certificates etc.
From client:
# /usr/openv/netbackup/bin/bpclntcmd -pn -verbose
This is effectively the reverse of the above command and connect to the master and checks things.
Cheers
David