05-18-2021 05:26 AM
Hi people,
I need help a have to try upgrade version appliance 3.1.2 for 3.3.0.1 when start de process return this error
05-18-2021 03:58 PM
Assuming you have run the readiness analyser and this has passed then the problem may be with your current vm.conf file.
Try opening an elevated shell on the appliance and renaming the vm.conf file. Then perform the upgrade. Once complete revert the vm.conf file and restart netbackup.
1. Open an elevated shell
Support > Maintenance > (enter the password) > elevate
2. Rename the vm.conf file
mv /usr/openv/volmgr/vm.conf SAVED_vm_conf
3. Proceed with the Appliance upgrade
Upon conclusion of the successful upgrade to 3.3.0.1, revert the vm.conf file back to its original name, and restart NetBackup Services on the Appliance
mv /usr/openv/volmgr/SAVED_vm_conf vm.conf
netbackup stop
netbackup start
If this doesn't work, then I suggest opening a support case.
Cheers
David
05-19-2021 03:50 AM
Hi @davidmoline
The file is not exist
drwxr-xr-x 9 root bin 4.0K Dec 18 02:20 .
drwxr-xr-x 20 root bin 4.0K Dec 18 02:28 ..
drwxr-xr-x 3 root bin 4.0K Dec 18 02:21 bin
drwxr-xr-x 2 root bin 4.0K May 17 09:37 database
lrwxrwxrwx 1 root root 11 Nov 14 2014 debug -> /log/volmgr
drwxr-xr-x 5 root bin 4.0K Dec 18 02:20 help
drwxr-xr-x 5 root root 4.0K Sep 30 2016 help.7.6.0.3
drwxr-xr-x 5 root root 4.0K Sep 30 2016 help.7.6.1.2
drwxr-xr-x 5 root root 4.0K Dec 18 02:19 help.7.7.3
drwxr-xr-x 3 root bin 4.0K May 10 16:03 misc
-r--r--r-- 1 root bin 109K May 19 2016 NetBackup_DeviceConfig_Guide.txt
appliance:/usr/openv/volmgr #
I found file other folder
appliance:/usr/openv # ls
bkpcomp java man pack runtime_data var
db kms msg pdde share vm.conf
db.factory lib nbwmc.tar.gz pddeserver.tar.gz tmp volmgr
esfs logs netbackup resources Users wmc
appliance:/usr/openv # cat vm.conf
appliance:/usr/openv #
05-19-2021 05:09 PM
As I see it you now have two options
Good luck
David
05-21-2021 05:57 AM
Hello,
I resolved run Appliance Upgrade Readiness Analyzer, after restart run upgrade Install SYMC_NBAPP_update-3.3.0.1-1.x86_64.rpm the command success.
Thanks,