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Error upgrade netbackup appliance 2.7.3 for 3.1.2

rduartesantos
Level 3

Hi people,

I need help for upgrade netbackup appliance 2.7.3 for 3.1.2, last week a try to upgrade but error when self-test upgrade. After when list version the appliance list:

saplliance1.Software> List Version
Appliance Version: 3.1.2
NetBackup Version: 7.7.3
Build Date: 20180913071709

When step 8 failed rolback.

2 REPLIES 2

JasonRkr
Level 4

rduartesantos,

This really seems like a time when you'd want to a high priority case with Veritas.

Jason

Hi, people

The support solved after change client-name the file bp.conf.

Thanks.