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How to set Symantec 5220 Control Panel time?

Hi All,

 

I am fairly new to the backup world and only have knowledge of providing support on the software itself.

Does anyone know the procedure to set the time on the control panel on a Symantec 5220 netbackup appliance?

Capture.PNG

 

Note: On linux level the time is correct, only on the physical display itself the time is incorrect.

 

Thanks

1 Solution

Accepted Solutions
Accepted Solution!

Is that 2 hours + or -?  Use

Is that 2 hours + or -? 

Use the CLISH and check both Network> Date Show and Network> Timezone Show. Then compare those to the front panel.

Please post the output here.

View solution in original post

8 Replies

How far off is the time? Are

How far off is the time? Are you verifying the Linux time from the CLISH or from the root prompt? What time zone is the unit in?

Hi Andrew, the time is 2

Hi Andrew,

 

the time is 2 hours off, The time was checked from root prompt.

In Linux the timezone is CEST.

Thanks

Maybe in the BIOS?

Maybe in the BIOS?

HI Riaan, would changing the

HI Riaan,

would changing the time in the BIOS affect NBU itself?

Note: when I run "hwclock --show", it returns the same time as the "date" command

HI Riaan, would changing the

HI Riaan,

would changing the time in the BIOS affect NBU itself?

Note: when I run "hwclock --show", it returns the same time as the "date" command

Accepted Solution!

Is that 2 hours + or -?  Use

Is that 2 hours + or -? 

Use the CLISH and check both Network> Date Show and Network> Timezone Show. Then compare those to the front panel.

Please post the output here.

View solution in original post

Hello Andrew, I'm a co worker

Hello Andrew,

I'm a co worker of WesleyT, this is the output you requested:

XXXX.Network> Date Show
name:XXXX:
Tue May 26 14:45:21 CEST 2015

XXXX.Network> TimeZone Show
name:XXXX:
Current Time Zone:      Europe/Brussels
Hardware Clock Set To:  UTC
Current Time and Date:  Tue May 26 14:45:56 2015

 

We don't have physical access to the appliance at the moment, it's in the customers datacenter. We will verify if it is +2 or -2 with the customer.

 

Hi, this topic can be

Hi,

 

this topic can be closed.

The client decided to leave the time as is.

 

Thanks for your help!