04-14-2014 07:00 AM
Hi, we have 15 appliances working fine, but on two of them, we have never managed to get the IPMI interface working. We have power cycled and used know working network switch ports and cables but still no joy. We have been told to remove the power to the appliance for 10 minutes as the IPMI can get stuck in "upgrade mode"
We have tried this to no avail. We have also learned the the IPMI function is on a small daughter card. I would think that the chances of 2 out 15 cards have blown are quite slim but my question is, has anyone had any experience of problems with these cards or is there any other "reset" we can do?
Kind Regards,
Leo.
Solved! Go to Solution.
04-22-2014 04:05 AM
Not sure if i am too late for you but there is also an issue with 5230's and their IPMI that can be resolved using the intel tools on board.
Try this:
You need to wait 1-2 minutes between issuing each of the two –r** switch commands
appliancename:/home/maintenance # cd /opt/
appliancename:/opt # cd Intel_tools/
appliancename:/opt/Intel_tools # ls
OFU syscfg_V11_B9 syscfg_V5.0.1_B27 sysinfo_V1 sysinfo_V11
appliancename:/opt/Intel_tools # cd syscfg_V11_B9
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ls
syscfg
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ./syscfg -rfs
Successfully Completed
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ./syscfg -rbmc
Successfully Completed
appliancename:/opt # cd /usr/bin/
appliancename:/usr/bin #./ipmitool lan set 3 ipaddr <ip address>
appliancename:/usr/bin #./ipmitool lan set 3 netmask <netmask>
appliancename:/usr/bin #./ipmitool lan set 3 defgw ipaddr <default gateway>
appliancename:/usr/bin #./ipmitool lan set 3 access on
appliancename:/usr/bin #./ipmitool user set name 3 sysadmin
appliancename:/usr/bin #./ipmitool channel setaccess 3 3 callin=off ipmi=on link=on privilege=4
appliancename:/usr/bin #./ipmitool user set password 3 P@ssw0rd
appliancename:/usr/bin #./ipmitool user enable 3
appliancename:/usr/bin #./ipmitool bmc reset cold
Hope this helps
04-14-2014 09:56 AM
Hello,
This could be a lot of things.I would recommend to have a support case open for that to troubleshot. This would get the right process going if it is infact a bad card.
04-14-2014 10:07 AM
I've got my fingers into three 5220's and one 5230. One 5220 isn't set up for IPMI, one is (and it works), another is (and it's failed). The 5230 also seems to be working.
I haven't really investigated the one that's failed since its the one in the room with me so I can always walk over and fire up the KVM console. It used to work every third or fourth try and did take a plugs-out power cycle to even pick up an IP address. But recently we've had to do another plugs-out for replacement of the SAS card and that didn't even bring it back to life. It reports that it's healthy to the OS and has the right IP address there but it's dead as far as the CAT5 wire is concerned.
04-14-2014 10:28 AM
We had an IPMI fail and Symantec had it fixed by reseating the daughter board. On the 5230's they say this is common.
04-15-2014 01:54 PM
Thanks all. It seems that there is a common problem on the daughter cards. I will log a HW call to get the daughter cards reseated or replaced.
04-22-2014 04:05 AM
Not sure if i am too late for you but there is also an issue with 5230's and their IPMI that can be resolved using the intel tools on board.
Try this:
You need to wait 1-2 minutes between issuing each of the two –r** switch commands
appliancename:/home/maintenance # cd /opt/
appliancename:/opt # cd Intel_tools/
appliancename:/opt/Intel_tools # ls
OFU syscfg_V11_B9 syscfg_V5.0.1_B27 sysinfo_V1 sysinfo_V11
appliancename:/opt/Intel_tools # cd syscfg_V11_B9
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ls
syscfg
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ./syscfg -rfs
Successfully Completed
appliancename:/opt/Intel_tools/syscfg_V11_B9 # ./syscfg -rbmc
Successfully Completed
appliancename:/opt # cd /usr/bin/
appliancename:/usr/bin #./ipmitool lan set 3 ipaddr <ip address>
appliancename:/usr/bin #./ipmitool lan set 3 netmask <netmask>
appliancename:/usr/bin #./ipmitool lan set 3 defgw ipaddr <default gateway>
appliancename:/usr/bin #./ipmitool lan set 3 access on
appliancename:/usr/bin #./ipmitool user set name 3 sysadmin
appliancename:/usr/bin #./ipmitool channel setaccess 3 3 callin=off ipmi=on link=on privilege=4
appliancename:/usr/bin #./ipmitool user set password 3 P@ssw0rd
appliancename:/usr/bin #./ipmitool user enable 3
appliancename:/usr/bin #./ipmitool bmc reset cold
Hope this helps
04-25-2014 02:42 AM
Hi Mark,
Yes, this worked! Its exactly the same solution I got from Symantec support.