β10-31-2014 06:44 AM
Hi.
All my MS Exchange 2010 bakcup Jobs are getting failed with the Error Code 196.
I'm using a Symantec Appliance 5230 with MSDP.
When jobs are started manually, all jobs works successfully. However, when start automatically, all backups are getting failed with error 196, even if I try to run one at a time automatically.
Resources Configuration
Max jobs per client = 4
I need help.
MASTER SERVER WINDOWS 2008 R2
MS EXCHANGE 2010
STORAGE UNIT (SYMANTEC APPLIANCE 5230)
NETBACKUP VERSION 7.6.0.3
JOB DETAILS
31/10/2014 11:15:06 - Info nbjm(pid=2316) starting backup job (jobid=138284) for client DAG, policy DAG_DIRETORIAS_DB11, schedule Diario
31/10/2014 11:15:06 - Info nbjm(pid=2316) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=138284, request id:{FB6ACD43-A2C9-4D34-986E-6F7F3BBD2B53})
31/10/2014 11:15:06 - requesting resource stu_disk_nbuapp01
31/10/2014 11:15:06 - requesting resource srvm671. NBU_CLIENT.MAXJOBS.DAG
31/10/2014 11:15:06 - requesting resource srvm671. NBU_POLICY.MAXJOBS.DAG_DIRETORIAS_DB11
31/10/2014 11:15:06 - requesting resource EXCHANGE_RESOLVER.srvm671. DAG_DIRETORIAS_DB11.DAG
31/10/2014 11:15:06 - granted resource srvm671.NBU_CLIENT.MAXJOBS.DAG
31/10/2014 11:15:06 - granted resource srvm671.NBU_POLICY.MAXJOBS.DA_DIRETORIAS_DB11
31/10/2014 11:15:06 - granted resource EXCHANGE_RESOLVER.srvm671.DAG_DIRETORIAS_DB11.DAG
31/10/2014 11:15:07 - estimated 3684226 Kbytes needed
31/10/2014 11:15:07 - begin Parent Job
31/10/2014 11:15:07 - begin Exchange 14 Resolver, Start Notify Script
31/10/2014 11:15:07 - Info RUNCMD(pid=14544) started
31/10/2014 11:15:08 - Info RUNCMD(pid=14544) exiting with status: 0
Status 0
31/10/2014 11:15:08 - end Exchange 14 Resolver, Start Notify Script; elapsed time: 0:00:01
31/10/2014 11:15:08 - begin Exchange 14 Resolver, Step By Condition
Status 0
31/10/2014 11:15:08 - end Exchange 14 Resolver, Step By Condition; elapsed time: 0:00:00
31/10/2014 11:15:08 - begin Exchange 14 Resolver, Read File List
Status 0
31/10/2014 11:15:08 - end Exchange 14 Resolver, Read File List; elapsed time: 0:00:00
31/10/2014 11:15:08 - begin Exchange 14 Resolver, Resolver Discovery
31/10/2014 11:15:09 - started process bpbrm (6112)
31/10/2014 11:15:10 - Info bpbrm(pid=6112) DAG is the host to restore to
31/10/2014 11:15:10 - Info bpbrm(pid=6112) reading file list for client
31/10/2014 11:15:18 - Info bpbrm(pid=6112) client_pid=27068
31/10/2014 11:15:18 - Info bpbrm(pid=6112) from client DAG: TRV - BPRESOLVER has executed on server (SRVMX01)
31/10/2014 11:16:03 - Info bpresolver(pid=27068) done. status: 0
31/10/2014 11:16:03 - Info bpresolver(pid=27068) done. status: 0: the requested operation was successfully completed
Status 0
31/10/2014 11:16:03 - end Exchange 14 Resolver, Resolver Discovery; elapsed time: 0:00:55
31/10/2014 11:16:03 - begin Exchange 14 Resolver, Persist Discovery
Status 0
31/10/2014 11:16:03 - end Exchange 14 Resolver, Persist Discovery; elapsed time: 0:00:00
31/10/2014 11:16:03 - begin Exchange 14 Resolver, Policy Execution Manager Preprocessed
Status 196
31/10/2014 11:16:03 - end Exchange 14 Resolver, Policy Execution Manager Preprocessed; elapsed time: 0:00:00
31/10/2014 11:16:03 - begin Exchange 14 Resolver, Stop On Error
Status 0
31/10/2014 11:16:03 - end Exchange 14 Resolver, Stop On Error; elapsed time: 0:00:00
31/10/2014 11:16:03 - begin Exchange 14 Resolver, End Notify Script
31/10/2014 11:16:04 - Info RUNCMD(pid=40268) started
31/10/2014 11:16:05 - Info RUNCMD(pid=40268) exiting with status: 0
Status 0
31/10/2014 11:16:05 - end Exchange 14 Resolver, End Notify Script; elapsed time: 0:00:02
Status 196
31/10/2014 11:16:05 - end Parent Job; elapsed time: 0:00:58
client backup was not attempted because backup window closed(196)
β10-31-2014 09:29 AM
31/10/2014 11:16:05 - end Parent Job; elapsed time: 0:00:58
client backup was not attempted because backup window closed(196)
What's your schedule window look like? Is the window set too short? The fact it works when run manually says to me that it may be you have a window that is only 15 minutes or less, so it's a small error in the way the schedule is setup.
β11-02-2014 09:30 PM
3 days without any reply....
We really need to see policy config.
Please show us output of:
bppllist <policy-name> -U
Please also check if system time on master and appliance are more or less the same.
(A couple of minutes won't be a problem.)
β11-03-2014 09:16 AM